My app isn't letting me into it 😏

Ghosts Support Forum

My app isn't letting me into it 😏

Call of duty ghosts app not letting me acess it all I get is a blank screen, tried signing out did not help!!

JX31Q
Likes: 0
Posts: 6
13 REPLIES

Re: My app isn't letting me into it 😏

in reply to JX31Q

what device you using?

KC_KREW
Likes: 208
Posts: 775

Re: My app isn't letting me into it 😏

in reply to KC_KREW

im using a iphone 5s, all updated still not working! i get passed the email and password part but it just goes to a default screen 

JX31Q
Likes: 0
Posts: 6

Re: My app isn't letting me into it 😏

in reply to JX31Q

Have you tried a "hard reset" on your iPhone by holding power off button at the phone edge and the resume button on flat screen at same time till powers off? This should allow a good reset to get it rolling, let us know......

KC_KREW
Likes: 208
Posts: 775
Highlighted

Re: My app isn't letting me into it 😏

in reply to KC_KREW

just tried that and still nothing. i think im just going to leave it, thanks for the help though

JX31Q
Likes: 0
Posts: 6

Re: My app isn't letting me into it 😏

in reply to JX31Q

You should try uninstalling and re-installing it.

Also, soft reset your phone by holding the home and lock buttons at the same time.

That's my opinion but it should be yours ;-),
RAN
RAN Kismet Level 75
Likes: 4356
Posts: 15072

Re: My app isn't letting me into it 😏

in reply to RAN Kismet

tried bothe 'soft' and 'hard' still nothing

JX31Q
Likes: 0
Posts: 6

Re: My app isn't letting me into it  

in reply to JX31Q

You must have a conflict or the wrong iOS version... most recent is version 7.1.

That's my opinion but it should be yours ;-),
RAN
RAN Kismet Level 75
Likes: 4356
Posts: 15072

Re: My app isn't letting me into it 😏

in reply to RAN Kismet

everything is updated, it take me to a page with 'log in' and a arrow to the left on the top left of the page and no other opitions!

JX31Q
Likes: 0
Posts: 6

Re: My app isn't letting me into it 😏

in reply to JX31Q

Hello,

A support case was created for you and you should be contacted shortly by a Customer Support Representative. You can view and update your case at the Activision Support website. After logging in, go to "My Support" then "My Cases".

Thanks,

^AJ

Community Coordinator
Likes: 331
Posts: 3461

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