email to reset password - won't send a email to reset password?

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email to reset password - won't send a email to ...

Ok so my brother can't log into his call of duty account and he has done everything but still has not receive a email to reset his password. So that why I'm on my account asking why has he not receive a email password reset.

He has check the email and everything is correct but no email has been sent to his email address?

I have also tested it out on my account by forgetting my password and I have also not receive any email to reset my password too.

So again i tested it out on my sister account by forgetting her password  too and guess WHAT! NO EMAIL HAS BEEN SENT TO RESET PASSWORD.

So clearly there a problem on resetting password when three different people has not receive a email reset password.

zombinak
Likes: 1
Posts: 2
6 REPLIES

Re: email to reset password - won't send a email...

in reply to zombinak

Contant 8c952644c56a8b76f02a3984bb5c2c7e

That's activision support... THE @ function is screwed up.

That's my opinion but it should be yours ;-),
RAN
RAN Kismet Level 75
Likes: 4356
Posts: 15072

Re: email to reset password - won't send a email...

in reply to RAN Kismet

has he got the right email set up

not in junk box ?

Major_Mcfadden
Likes: 372
Posts: 981

Re: email to reset password - won't send a email...

in reply to Major_Mcfadden

yeah its the right email and yes he has check junk box and everything but still no email to reset password.

I also heard some people are having the same problem too.

zombinak
Likes: 1
Posts: 2

Re: email to reset password - won't send a email...

in reply to zombinak

Hello,

A support case was created for you and you should be contacted shortly by a Customer Support Representative, if you haven't been already. You can view and update your case at the Activision Support website. After logging in, go to "My Support" then "My Cases".

Thanks,

^AJ

Community Coordinator
Likes: 331
Posts: 3461

Re: email to reset password - won't send a email...

in reply to zombinak

You can also add on your contact list on your email the donotreply@activision.com then try sending the reset password again.

Abbulls
Likes: 88
Posts: 777

Re: email to reset password - won't send a email...

in reply to zombinak

Hey, try to reset your password one more time here https://s.activision.com/activision/forgotPassword and make sure that Activison is not block on your email.

Thisisreal13
Likes: 201
Posts: 1587

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