Showing results for 
Search instead for 
Did you mean: 

Need help on the problem about GH appears '' OFFLINE''

Guitar Hero Forums

Need help on the problem about GH appears '' OFFLINE''

so when i entered the app and tried to go to the store to see some of the tracks, but it says that i am not connected to the gh server. So i went back to the main menu and at the top it says OFFLINE

I cant figure out how to get connected to the server . Please HELP. Thanks,

Level 1
Likes: 0
Posts: 2
Registered: ‎14-10-2010
4 REPLIES
Highlighted

Re: Need help on the problem about GH appears '' OFFLINE''

in reply to dannyboy90

If you can access other stuff with your iPhone without any problems over wifi and 3G

Open a support ticket with Activision!

Proberbly they ask you to:

Report iPhone / iPod version and iOS version.

Do this first to speedup the handling:

(Remember you will lose your game progress etc)

- Uninstal the app and reinstall it, reboot/restart your iPhone/iPod!

- Secondly they ask you to uninstal the app in the iPhone/iPod and also remove the app in itunes on your pc/mac, then sync your iPhone. Re-download the app in iTunes on your pc/mac and the sync it back to your iPhone/iPod, reboot/restart your device.

- Factory reset your iPhone "Fresh start", do remember to backup stuff first.... Then redownload it

Report back any suggestion for solution to this forum

Level 1
Likes: 0
Posts: 10
Registered: ‎29-09-2010

Re: Need help on the problem about GH appears '' OFFLINE''

in reply to dannyboy90

Try what Johnsm said.

Remove GH from your iTouch/iPhone AND iTunes.

Redownload GH in iTunes and resync.

Reboot your device.

This MAY or MAY NOT work for you. It didn't work for me.

Level 1
Likes: 0
Posts: 24
Registered: ‎23-11-2011

Re: Need help on the problem about GH appears '' OFFLINE''

in reply to dannyboy90

it doesn't work for me either.. i do for like almost ten times..

Level 1
Likes: 0
Posts: 2
Registered: ‎14-10-2010

Re: Need help on the problem about GH appears '' OFFLINE''

in reply to dannyboy90

Same for me don't work!

I have a support ticket for it and are waiting for a response.....

(Open your own support ticket and post your information into it...)

/J

Level 1
Likes: 0
Posts: 10
Registered: ‎29-09-2010
Visit us for the latest news, game information, screenshots, downloads and links. GO TO BLOGS