Xbox One shuts off playing IW

Infinite Warfare Xbox One

**UPDATE** It did the same thing on another game for the first time, so it must not be COD. 


Since appx 2:30pm est yesterday, I can only play about 3-4 min of COD:IW then it completely turns my Xbox One off and I have to unplug the power cord and plug it back in.  I have tried and successfully played several other games with no issues and streaming services for hours.  However, as soon as I play IW it shuts the xbox off.  Anyone else having or heard of this issue?  If so, anyone know if they are working on it?

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Posts: 2
Registered: ‎17-12-2016
no, but seriously f the xbox one controller, its too big, the sticks are too small, and the triggers\bumpers are too far to reach. i give props to anyone that can play normally with it.
Likes: 26
Posts: 174
Registered: ‎15-12-2016

Hey there.


Sorry to hear you're having issues.


Are you getting some kind of error message when this occurs? Is your Xbox system software fully up to date?



Player Support
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Posts: 15693
Registered: ‎25-06-2013

No error message and Xbox is fully up to day.

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Posts: 2
Registered: ‎17-12-2016

Same issue here once I started playing multiplayer 


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Registered: ‎11-11-2017