1st the site does nothing. Now it says code error. It has been like this for weeks. When will I be able to redeem my damn code? On top of that for naggin and asking daily when this code will work I was muted of the activision assist facebook page. Thank you for the support.
OK I did get some help last night. Had to take picture of my founder card and send it to support via the live chat. Then get this email. I log on the site and no update yet. Then today the whole activision support site has changed and I cant even check the status of my case number anymore. Now ive been on hold for an 1hr via the phone 8002256588.
So now what?
Your case number is : XXXXXX-XXXXXX
To view the status of this ticket or to reply to us:
1. Browse to activision.custhelp.com, click on the Call of Duty MW3 logo.
2. Click "My Stuff" and log in.
a) Your Login is the email address you gave us. If you have not logged into your account before please click on the "Go to Account Assistance" button and follow the "Reset Your Password" option to have a password sent to you.
3. Now select "Questions".
4. Click on the question you want to update.
5. Select the Update Question button.
Thank you for contacting Activision.
Activision Customer Support
[09:53:38 PM] Tech Specialist Joseph M. Reporting!
Was on hold for 3hrs. Got through to Carl.
So far carl gave me the best support to date. he went above and beyond in trying to correct my founder issue.
We unlinked accounts reregistered to see if that would clear there "code error".
No luck though. My code is valid however just wont except it in the system.
He tried every trick he had.
Gonna bump me up to dev support.
Carl gave me faith again in activisions cust support. Give that guy a raise! He actually showed that he cared about my issue.
We are aware that there are issues with the Call of Duty Elite Founders redemption site. We have forwarded the information on to the appropriate parties. We thank you for your patience while the issue is being resolved.
I think im having the same problem, just got the Hardened Edition and today redeemed the elite code fine but the Founder code (on the back of the plastic founder card) doesnt seem to work at all.
Keep getting code error like above, tried several times with every variation, lower/upper case, dashes/no dashes, spaces/nospaces. Yet none seem to work.
So you are not alone headhunter!
Yeah im sure there are alot of us out there. I hope they figure it out soon. Good luck to you in getting it fixed. I get any updates ill post here.
Oh so its NOT just my code.. Getting ANGRY.. Had this code over 4 weeks.. Site was down and now its there but ERROR try again later for the Code.. CHAT keeps shutting me out saying my chat was cancelled as there is nobody there to answer my call.. Grrrr Is there no email contact,.. and when igo to Support.. It keeps taking me to the games to choose from and FORUMS. I dont want a forum. I wanna kNOW WHY I cant activate this Founders Code and Im getting UPSET.. Can someone from Activision ...If you SEE this post..PLEASE contact me? Email is OR my gamer tag for PSN is TY-LER13. PLEASE HELP./.Getting angry... :-(
I have the same problem, the founder site used to do nothing and now i just get the same error as above.
I also got the upgrade to founder when they had the problem and everyone got it then it was removed.
I will keep checking here to see if you get any good updates!
"Code error" "Please try again later"
Try again later ? ...yep heaps of times, still not working ... and no email "support" ?
Is there a fix coming ???
I did get through to support and they did all they could do. It would be a waste of time I feel to even try to have them fix the issue idividually. Im sure when the fix is completed they will update us all via the forums and websites they have on MW3.