Cod MW remastered stuck on multiplayer screen

Modern Warfare Remastered Support Forum

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New install of MW remastered. When trying to play online, gets stuck - can't do anything from the multiplayer screen except use the Home button and close the game. Tried a reinstall, same result.

I've seen some mention the issue with Guitar Hero dongles, but thats not the case. Only thing plugged in to the Xbox are controllers.

Dannzzigg
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Posts: 2
Registered: a month ago
2 REPLIES 2

Hi, I'm sorry you're having issues after recently installing MW Remastered. Have you already tried clearing the cache of your Xbox by powering off, unplugging for at least 2 mins, then replugging in, then powering back on? I would also try restarting your router in case it's an internet connection issue, and checking your NAT type.

 

This article is a link to crashes/game freezes: https://support.activision.com/articles/en_US/FAQ/Crashes-or-Game-Freezes-in-Call-of-Duty-Modern-War...
I would try out some of those things and then if the problem still occurs, I would recommend speaking to Official Activision Support. They should be online via live chat in about 1.5 hours. Thanks!

 

https://support.activision.com/Contact_Us <-- Contact Us (live chat, available 11AM PST - 7PM PST); https://twitter.com/ATVIAssist <-- Twitter; https://www.facebook.com/ActivisionAssist?fref=ts <-- Facebook


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Arielle251
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Posts: 81
Registered: ‎25-12-2012

I tried all the typical things - power-cycling the Xbox, router etc..., cleared cache, checked NAT settings... No joy

 

Then, inspired by the comments about the guitar hero dongles, I had a bright idea... One controller is an LED lit controller that cycles thru various colors. 

 

I unplugged it and... BOOM! Problem solved.

 

Hope this helps someone else.

Dannzzigg
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Posts: 2
Registered: a month ago

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