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A handful of Skylander figures are no longer being recognized by the portal.

Skylanders Giants Forum

A handful of Skylander figures are no longer being recognized by the portal.

My little on keeps getting the exclamation icon on Skylander Giants for the Wii.  Does anyone know how to fix this problem or why it's happening?

Level 1
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Posts: 1
Registered: ‎06-01-2014
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Re: A handful of Skylander figures are no longer being recognized by the portal.

in reply to tnicholas5

Hello tnicholas5,

Have you tried to reset the champion? Sometimes there can be some corruption on the figure that requires the data to be reset. For more information on how to do this, please see:

Activision Support

Let me know how that works out.

Best,

^JG

ATVI Support

Community Coordinator
Likes: 991
Posts: 6516
Registered: ‎04-06-2013
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