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Figure suddenly not detected by the portal

Skylanders Giants Forum

Figure suddenly not detected by the portal

Hi. My Skylanders figure suddenly stopped working so I filed a warranty claim. Do I have to mail in the figure before it gets replaced?

khazkhaz
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Posts: 1
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Re: Figure suddenly not detected by the portal

in reply to khazkhaz

Hello Khazkhaz,

Thanks for taking the time to post! Just to let you know, unless the figure was a special edition/rare figure, it will not require you to send it in.

Hope I cleared that up for you!

^JG

ATVI Support 

Community Coordinator
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