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address label for returns?

Skylanders Giants Forum

address label for returns?

I have gone through the returns process to get a working portal for Skylanders Giants on the Wii.

It says I need to return the portal but does not give me an address to do so.

The returns section of the support site says I will need to print the label I will get as an email but the email I got does not include an address or label.

What have I missed Activision? And why is your support system quite difficult to use and to actually be able to get in contact with anyone seems near impossible!

Frustrated children desperate to start playing with their Christmas presents here!

Colin.

Level 1
Likes: 0
Posts: 1
Registered: ‎27-12-2013
1 REPLY
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Re: address label for returns?

in reply to caspley

Hello caspley,

Very sorry for the frustration! Lets see what we can do to get your kids back in game!

Now, you stated you already went through the warranty process. If you can please supply me your Case number then I can further look into this for you.

The number should be located either in the email, or at https://support.activision.com/ under the "My Support" tab.

Thanks,

^JG

ATVI Support

Community Coordinator
Likes: 991
Posts: 6511
Registered: ‎04-06-2013
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