Thanks for taking the time to post.
Our teams are doing there best to get back to everyone! My apologies for any delay in response! If you are having a particular issue I can assist you with, please let me know.
It seems like the only questions that get a response on here are the ones that criticise the lack of support. I have my game at lvl 39 and I really want to finish it, however now it wont open. My activate username is[Removed by Moderator] ^AH I have tried it on an iphone 4s, and galaxy tab 2, and ipad and my new galaxy s4 all with the same result. After the main splash screen the game crashes back to the home screen of the device. It happened right after the element of the day stopped appearing. PLEASE contact me if you require any further information or if you have the solution.
It´s been more than one month since i lost my progress after playing months. I have no answer since October.
So, the only problem Activision will respond to are problems with support themselves? Ironic.