I am having the same issue. Is there any resolve for this?
I've moved your post into a separate discussion in or to avoid any confusion with another user's discussion.
Can you please provide more details of the issue you are having as well as the device you are on? Also, indicate whether the issue occurs when logging into your activate account and starting the game from a local save. Specify any error message/code you may have received. The more details you can provide will help greatly.