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Re: My game now won't load.

Skylanders Lost Islands Forum

Re: My game now won't load.

Hello guys,

i have the same problem here when i try to open the game , it apears the scream with " connecting" " loading" and after it crashes... It goes back to the ipad screen...

1. Latest version of iOS 7 and iPad 2

2. My activision name - cool_alexa4u

3. The crash occures when i try to open the game...

4. No error message appears...

I Have read the other posts and I have tried to uninstall and reinstall the game and i got through all tutorial and it worked fine, but when I tried to log on my activision account - it crashed again

Please give me a clue to this issue, I really want to play again on my account...

Level 1
Likes: 0
Posts: 3
Registered: ‎24-10-2013
2 REPLIES
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Re: My game now won't load.

in reply to Cool_alexa

Hello Cool_alexa,

I have gone ahead and created a new thread for you! Now, in regards to your load isssue. I will need some additional information so that I can have this matter looked into.

- Activate Name

- Real world currency used on account

- Load error message/number

- Device being used

- Date the issue occurred

- Game Version

Thanks,

^JG

ATVI Support

Community Coordinator
Likes: 991
Posts: 6511
Registered: ‎04-06-2013

Re: My game now won't load.

in reply to Seanicus23

Hi Emilioz,

Thank you for your answer! I am sure it's not easy to deal with all this issues, we just hope a new update will solve the problem

- My activate name is " cool_alexa4u"

- I haven't spent real money in game yet, but I was going to...

- No error message, it just crashes...

- Ipad 3

- Around 23 Oct 2013

-  Last game version, I always make the updates.

Thanks and I look forward to hear from you.

Level 1
Likes: 0
Posts: 3
Registered: ‎24-10-2013
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