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Skylanders Lost Islands - lost data

Skylanders Lost Islands Forum

Skylanders Lost Islands - lost data

- Activate Name:  natsplat80

- Real world currency used on account: $20 (approx)

- Level before/after the reset occurred: 34

- Device being used: iPad

- Date the issue occurred: 10-26-13

- Game Version: 1.7.0


Thank you in advance.

Level 1
Likes: 0
Posts: 3
Registered: ‎27-10-2013
3 REPLIES

Re: Skylanders Lost Islands - lost data

in reply to Natsplat80

Hello Natsplat80,

Thanks for taking the time to provide me with all of your information. Just a quick clarification. Was your account completely rolled back to level 1, or was this just a partial reset. What all was affected on your account?

Thanks,

^JG

ATVI

Community Coordinator
Likes: 991
Posts: 6511
Registered: ‎04-06-2013
Highlighted

Re: Skylanders Lost Islands - lost data

in reply to Seanicus23

Hi, thank you for replying.

Yes, it rolled back to level 1. It happened when I downloaded the latest update.

My kids also said I was at a higher level, level 37 or 38.

Level 1
Likes: 0
Posts: 3
Registered: ‎27-10-2013

Re: Skylanders Lost Islands - lost data

in reply to Natsplat80

Is there any further progress on this issue? It remains unresolved. Haven't played Skylanders in weeks and I'm not the only one with this issue.

Latest Version 1.8.0 doesn't work either.

the support code I was given in the game  is: THJX2NWOHH09

I hope it gets resolved soon.

Level 1
Likes: 0
Posts: 3
Registered: ‎27-10-2013
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