I can't collect it from my mail, the star is staying on headquarters and it won't go away please help.
I’m having the exact same issue. I have also tweeted my problem to the activision support team and I have received no response! The mail box shows an epic box on top of rare box but when I click to collect, the item just sticks in slot one and doesn’t redeem.
I haven’t really had any other problems with the game until today..
Can anybody assist?
same here. I can't find any solutions to the problem either. I've been searching everywhere.
So I have the same issue but I did originally collect it, then the next day I got another one but this one won't collect it's been sat there for 2 days now and the star in HQ won't go away.
I am having the same problem. I don't know if this is a Twitch Prime or other MP supply drop, but I seemed to pick it up and then the next day it appeared in my mailbox where I now cannot pick it up or remove it.