Cod points not showing up after purchase

World War II Support

Accidentally bought two sets of 1100 points because it didn’t say the card was processed and my cod points balance has yet to update.

Nologik
Likes: 0
Posts: 1
Registered: ‎21-01-2018
13 REPLIES 13

Hiya, support here! Apologies your purchase has not updated into your account. I'd be happy to look into this with you. Could you provide me with your gamer tag, platform and receipt for the purchase? Please send this over in a PM for me to review, thanks! ^AM

Player Support
Likes: 612
Posts: 15693
Registered: ‎25-06-2013

I purchased 2,400 cod points for 19.99 didn’t receive it so I purchased another 200 points for 1.99 and also didn’t recieve that either. This has never happened before to me. I even restarted my console hoping they would show but still nothing

Needhelpwithww2
Likes: 0
Posts: 1
Registered: ‎28-01-2018

Hey i also had the same issue today. Bought the 1100 cod points pack but didnt get anything.

Shanus1123
Likes: 0
Posts: 1
Registered: ‎03-04-2018

I as well am having issues. Bought a 5,000, a 1100, and a 200 as well as the new dlc liberty stick starter nothing is in my mail or supply drop spots. Also havnt had my points show up GT: FoshoNoShow Xbox one

 

FoshoNoShow
Likes: 0
Posts: 1
Registered: ‎04-07-2018

  can you help me.  I just bought 1100 cod ww2 pts and says so on my account and never showed up.

 


@ATVISupport wrote:

Hiya, support here! Apologies your purchase has not updated into your account. I'd be happy to look into this with you. Could you provide me with your gamer tag, platform and receipt for the purchase? Please send this over in a PM for me to review, thanks! ^AM


 

rilenixx
Likes: 0
Posts: 7
Registered: ‎27-03-2018
Hey I had the same issue. Bought 20$ worth cod points, but did not show up in game. Please help
Cry_pTiC
Likes: 0
Posts: 4
Registered: ‎27-11-2018

I purchased $30.00 worth of cod points and they are not showing up

only1mradamn
Likes: 0
Posts: 1
Registered: ‎14-12-2018

Same here brotato. 3 charges and no points. And no response from Microsoft or whoever made this cod. 

Jcobesy
Likes: 0
Posts: 2
Registered: ‎07-12-2011
 
jamesodin01
Likes: 0
Posts: 1
Registered: ‎04-07-2018

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