This content has been marked as final. Show 18 replies
Maybe it doesn't support Windows 7 since they are only in The Release Candidate. Are you positive that it isn't any programs you have running? Because I would end all of the program processes before you try to play-try playing CoD4 if you have it and seeing if it crashes. I personally don't have Call of Duty 5 for the Pc, so i can't really give many recommendations on how to fix it.If it hasn't done this since you bought it, then try to remember what you did before it stopped working.(and if you are wondering why my rep is 1 star, it's because i said bad things about treyarch on this forum...)
Thanks for the reply! CoD:WaW has always crashed for me - so I can't trace the issue to anything that has 'changed'.
I contacted Activision and they said they won't help me while I have Windows 7... so... I reformatted my computer and reinstalled Windows XP Pro. I patched XP to Service Pack 3, and installed all the newest drivers for my equipment.
I'm re-downloading the game now. I'm not going to install ANYTHING else on the computer until I get a chance to test it. I'm hoping that the fresh install will fix the game, as I don't have very much hope that Activision's technical support will be able to do much for me.
I just re-installed Windows XP Professional, and updated it to service pack 3. I installed the newest drivers for all my equipment, and downloaded a fresh copy of Call of Duty. I ran the file check on the download just to be sure.
I followed all the instructions on that troubleshooting page and turned down my sound hardware acceleration, and my screen resolution to 800x600.
The game STILL CRASHES after 10 minutes of playtime.
There is NOTHING on this computer except XP Pro, drivers, and Call of Duty. I'm EXTREMELY frustrated because I have no idea what to try next. It seems to be a really serious issue with the game itself. I'm really upset that I purchased this game on Steam because I don't think I can get a refund for what is turning out to be a game that I can't play! x(
I just tried the following:
-Disabling ALL audio via BIOS
-Disabling ALL startup services except Punkbuster using MSCONFIG
Neither of these helped, the game still crashed after 10 minutes or so. I'm going to try running it in windowed mode, then I'll try running a full diagnostic on my system RAM (doubtful as other games work fine, but I'm running out of ideas here).
Any help or suggestions would be appreciated!!
Well, I ran memtest and my RAM passed with zero errors. That rules that out as an issue.
I also installed RivaTuner and monitored my GPU load and temperature while playing. The GPU load stayed below 70% and the temperature did not pass 68 degrees celsius. My graphics card is obviousely not overheating and it doesn't seem to be "overworked" by playing this game.
I used RivaTuner to alternatly underclock, and then overclock my video card by degrees. NO settings that I tried helped. The game keeps crashing!
Activision has been ZERO HELP so far in troubleshooting this issue. I'm starting to run out of things to try.
Sorry to hear you can't play and it sounds like you've done more than your share just to play.
1: What's the make and model # of your motherboard?
2: Are running the latest bios?
3: Are you using onboard sound or a soundcard?
If you're using onboard sound, disable it in your bios and try running the game with no sound and see if it freezes.
If you're using a soundcard, what brand is it? We've had some posts here a couple of months ago that ended up being the issue.
Thanks for the replies!
1. My motherboard is a Biostar GF8100 M2+ SE
2. I'll check on the BIOS, that's a good question.
3. I'm using onboard sound.
I did try completely disabling all on-board sound in the BIOS. The game still crashed. I also tried setting the hardware acceleration for sound to "Basic". Neither of those helped.
Thanks, I'll see if I can find that program.
I checked the Biostar website, and found a BIOS update utility. It says I'm running the most current BIOS, so there's no issues there.
I checked around some more, and found the dual-core optimization that Missy mentioned on AMD's website. I installed that as well as an updated processor driver that they supplied.
I also found and installed a newer Realtek driver for my on-board sound. It's not specifically for my motherboard but its considerably newer so maybe that will help.
I'm re-re-re-downloading this game again now, so I'll post again after I am able to test again.
This fix is related to Realtek sounds drivers and Vista(I know you have XP) but I figured you might want to give it a try anyway.
https://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/std_adp.php? p_faqid=22151&p_created=1226007234&p_sid=tphvwhAj&p_accessibility=0&p_redirect=& p_lva=22177&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NjUsNjU mcF9wcm9kcz0xLDk5OCZwX2NhdHM9JnBfcHY9Mi45OTgmcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJ zLnNlYXJjaF9ubCZwX3BhZ2U9MQ!!&p_li=&p_topview=1
It says to also install the high definition audio codecs after the initial driver install.
Thanks for the reply Army of One, I tried that fix before but I really appreciate you taking the time to help. You and Missy are the only ones who have tried to help me and I can't thank you enough!
I tried the updated Realtek driver and didn't have any luck. The updated AMD processor driver and the dual processor optimization that Missy recommended didn't help either.
Activision continues to be no help, my last reply from them said "Good luck trying the things you mentioned, we'll close this ticket if you don't post again". Thanks guys, glad I paid you $50 for this game that I can't play.
Here's a new bit of evidence I've got, I get this error in my event viewer after crashes: "Unknown error on CMDre 00000001 00000000 00000000 00000001 00000001". It's from the source "NV". That reeks of NVIDIA error, however I am using the newest NVIDIA driver direct from their website.
Can anyone help me? Please reference everything I've tried before replying, I've spent close to 25 hours on this issue, so its not something as simple as "update your driver" Thanks in advance for any help anyone can offer!