3 Replies Latest reply on Nov 11, 2010 4:24 AM by tedrodgers RSS

    Direct 3d.

      I have error: " direct 3d device present failed driver internal error (-2005530585)" same in multiplayer and single player. I reinstalled software to graphic card and directx but i didnt help.
      Operating system: windows xp home edition 32bit
      processor" intel core 2 duo E6750 2,66Ghz
      RAM: 2Gb
      Graphic card ATI Radeon HD 5770 1 GB
      I need your help!!!
      ...again ?!
        • Test #1
          Re: Direct 3d.
          if you google that error most people say its a graphics driver issue: grab latest catalyst drivers 10.9

          http://support.amd.com/us/gpudownload/windows/Pages/aiwhd_xp.aspx?type=2.4.1&pr oduct= XP - Professional/Home

          this direct download might work: https://a248.e.akamai.net/f/674/9206/0/www2.ati.com/drivers/10-10_xp32_dd.exe

          after install, run dxdiag:

          start > run > type DXDIAG press enter

          let it run the scan, it will tell you the version of DX you are running, and on each of the tabs along the top show you info on display / sound etc. check each tab and check for any errors , which will be in the bottom half of the window.

          report back!
          Last Edited: Nov 11, 2010 3:54 AM
          • Test #1
            Re: Direct 3d.
            Hi thanks for reply.
            I have downloaded latest gaphic card drivers yesterday :P Error is still same. I tryed dxdiag and before game it's all test are OK but after game ( after direct error) same dxdiag test (draw and 3d) are fail in 640x480 resolution. I need to restart mine PC and test are again OK. Any sugestions ?
            Last Edited: Nov 11, 2010 4:14 AM
            • Test #1
              Re: Direct 3d.
              yeh , log it officially here:


              tell them you ran dxdiag, you can export the dxdiag results details into a txt file, and attach the file to the support call.

              they will look at all the drivers you have got installed from the dxdiag file and advise you.
              Last Edited: Nov 11, 2010 4:24 AM