3 Replies Latest reply on Nov 18, 2012 7:34 PM by Yurpies RSS

    USER32.dll!QueryDisplayConfig Instant Crash

      Iv'e been trying to fix a issue with BO2 Since release.

      When i open the game in Steam. The game will instantly crash.

      "Call of Duty Black Ops 2 Has stopped working" When i click more info i get this message.


      Problem signature:

        Problem Event Name:    APPCRASH

        Application Name:    t6sp.exe

        Application Version:

        Application Timestamp:    509a7621

        Fault Module Name:    USER32.dll!QueryDisplayConfig

        Fault Module Version:    6.0.6001.18538

        Fault Module Timestamp:    4cb733dc

        Exception Code:    c0000139

        Exception Offset:    00009cfc

        OS Version:    6.0.6001.

        Locale ID:    1033

        Additional Information 1:    9d13

        Additional Information 2:    1abee00edb3fc1158f9ad6f44f0f6be8

        Additional Information 3:    9d13

        Additional Information 4:    1abee00edb3fc1158f9ad6f44f0f6be8


      I have tried almost every fix imaginable. including

      -Updating Drivers

      -Doing pretty much everything on the Microsoft website about USER32 Common errors.

      -All the fixes supplied by Activision.

      -Verify Catche in steam

      I used there chat feature and that didn't help. As they told me they would forward my problem to a higher tech who hasn't replied in 2 days now.


      It's also worth noting that it seems the game didn't come fully prepared. I had to manually insert a dxgi.dll file into the Steam folder then i got this message. The previous error was pretty much identicle to this one. Substituing dxgi.dll

      My specs are


      Intel Quad core I5 2400

      Windows Vista 32 Bit Service Pack 3

      4 Gig Ram

      AMD Radeon HD 6700 Series


      If anyone has any ideas whats going on i would really appreciate your help. Activision haven't been able to help.