6 Replies Latest reply on Jan 28, 2013 2:10 AM by PlayPong RSS

    Call of Duty: Black Ops 2 keeps crashing my pc

      Call of Duty: Black Ops 2 has been shutting down my computer and making it go to the blue screen. I have had the computer for 2 mounths and the thing has been in the shop for the last mounth. I have look up for updates for the computer online and there is nothing. Does anyone have any idea what could be causing this issue?

      Latest reply: on Jan 28, 2013 2:10 AM by Replies: 6 in Black Ops II PC
        • Test #1
          Re: Call of Duty: Black Ops 2 keeps crashing my pc

          How can we help? we need more info about your computer (os,cpu,gpu,ram...) i had the same problem with my networkcard (bigfoot killergaming) and if you get a blue screen look what it says like (xenoWin7x64.sys) or take a photo of your blue screen and upload it!

          Last Edited: Jan 26, 2013 6:43 PM
            • Test #1
              Re: Call of Duty: Black Ops 2 keeps crashing my pc

              I have

              Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)

                         Language: English (Regional Setting: English)

              System Manufacturer: Acer

                     System Model: Aspire M3450

                             BIOS: BIOS Date: 09/30/11 19:18:33 Ver: 04.06.05

                        Processor: AMD FX(tm)-8120 Eight-Core Processor            (8 CPUs), ~3.1GHz

                           Memory: 16384MB RAM

              Available OS Memory: 16294MB RAM

                        Page File: 5327MB used, 27259MB available

                      Windows Dir: C:\Windows

                  DirectX Version: DirectX 11

              DX Setup Parameters: Not found

                 User DPI Setting: Using System DPI

              System DPI Setting: 96 DPI (100 percent)

                  DWM DPI Scaling: Disabled

                   DxDiag Version: 6.01.7601.17514 32bit Unicode



              DxDiag Notes


                    Display Tab 1: No problems found.

                      Sound Tab 1: No problems found.

                        Input Tab: No problems found.



              DirectX Debug Levels


              Direct3D:    0/4 (retail)

              DirectDraw:  0/4 (retail)

              DirectInput: 0/5 (retail)

              DirectMusic: 0/5 (retail)

              DirectPlay:  0/9 (retail)

              DirectSound: 0/5 (retail)

              DirectShow:  0/6 (retail)



              Display Devices


                        Card name: AMD Radeon HD 7670

                     Manufacturer: Advanced Micro Devices, Inc.

                        Chip type: ATI display adapter (0x675B)

                         DAC type: Internal DAC(400MHz)

                       Device Key: Enum\PCI\VEN_1002&DEV_675B&SUBSYS_E181174B&REV_00

                   Display Memory: 1721 MB

                 Dedicated Memory: 2022 MB

                    Shared Memory: 3795 MB

                     Current Mode: 1680 x 1050 (32 bit) (60Hz)

                     Monitor Name: Generic PnP Monitor

                    Monitor Model: SyncMaster

                       Monitor Id: SAM037C

                      Native Mode: 1680 x 1050(p) (59.883Hz)

                      Output Type: DVI

                      Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll, atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitm m64.dll

              Driver File Version: 8.17.0010.1103 (English)

                   Driver Version: 8.911.0.0

                      DDI Version: 11

                     Driver Model: WDDM 1.1

                Driver Attributes: Final Retail

                 Driver Date/Size: 10/25/2011 22:04:30, 892416 bytes

                      WHQL Logo'd: Yes

                  WHQL Date Stamp:

                Device Identifier: {D7B71EE2-241B-11CF-B470-8BC1BEC2C535}

              Last Edited: Jan 26, 2013 7:56 PM