5 Replies Latest reply on Jan 23, 2014 5:17 PM by FlavaSprinkles RSS

    Black Ops 2 server down for 24h?

      So, what the heck? I'm pretty disappointed. It's been just about over a day now, I've tried logging onto multiplayer and every time I try, the message that makes us all cringe pops up, "The Black Ops Server is unavailable..." blah blah blah. When is this going to be fixed? Why is this happening to only some of the players and not all of them?

       

      I've tried logging on different accounts, within the last month I had my modem changed, and my internet connection is currently in mint condition. I'd appreciate it if someone could address this problem, or at least help me understand why it's happening to me.

      Latest reply: on Jan 23, 2014 5:17 PM by Replies: 5 in Black Ops II Technical Support
      Member
        • Test #1
          Re: Black Ops 2 server down for 24h?

          You may not be holding your tongue in your mouth just right while logging on.

           

          No. Just kidding. Actually, my little brother was experiencing this issue to a small degree as well. What we discovered was that his router's NAT, while set to "static," it was set so for the wrong device. It took me longer to download a program that allowed me to access his PC to change the router settings than it took to actually change the settings.

           

          Having seen a lot of people describing the same issue you are having, those that have followed up with suggested solutions seem to trend toward the NAT being the culprit of your experience.

          Last Edited: Jan 18, 2014 11:30 AM
            • Test #1
              Re: Black Ops 2 server down for 24h?

              Alright, sounds effective. Hopefully this works for me. Thanks!

              Last Edited: Jan 18, 2014 2:57 PM
                • Test #1
                  Re: Black Ops 2 server down for 24h?

                  If you need further help figuring out how to set your router correctly, post a follow up and I will dig up the links to ATVI pages that can help you with that. A lot of times, if you call your ISP, they can make the necessary changes for you. That is not always the case. Verizon and AT&T are horrible for helping with this issue. My bro has AT&T - he was on the phone with them for an hour and a half and, not only could they not fix the issue for him, they told him they had never heard of NAT. The thing that needed to be changed was right there on the first page of the first tab I checked ... and specifically said NAT and even explained what it was for!

                  Last Edited: Jan 18, 2014 11:33 PM
                    • Test #1
                      Re: Black Ops 2 server down for 24h?

                      Just for an update, all I did was turn off my verizon router for 30sec, then turned it back on and my matchmaking is working now. Hahaha, such a silly little fix but worked 100%. So if anyone else is having this problem I hope you take my advice and just flip the switch, seems to be the easiest way to go!

                       

                      P.S. Thank you nuttin2say for your help!

                      Last Edited: Jan 19, 2014 5:20 PM