My friend has been banned permanently from BO2 Online, and we dont know why? He doesnt use any form of cheat or hack. You can check my account if you want, and you will not find any cheat or anything. I play with him every day, and i know that he hate cheat and hackers, so he will never use it himself. Can you do anything to get him back in the game?
We understand your concern regarding an account ban; however, we do not have the details of an account ban. You can refer your friend to the Security & Enforcement Policy which outlines reasons an account can get banned Activision Support .
Additionally, bans are not subject for further discussion or appeal. Before any action is taken, the account is carefully reviewed to prevent a false positive.
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