6 Replies Latest reply on Jan 31, 2014 9:33 PM by MaineiacJay RSS

    Wolf skin only works for player one

      the day of the release, my husband purchased the wolf skin. he has playstation plus. the wolf skin did not work for me.

       

      i finally used a 30 day free membership trial thinking i needed to have playstation plus on MY account to get the skin. i then BOUGHT the wolf skin on my account as well. so now we have both purchased the wolf skin on our separate accounts.

       

      thinking this would solve the problem, we started playing and sure enough, he had the wolf but i didnt. went into the character settings and down to guard dog. when i click "wolf" it asks me if i want to view the item in the store, you know, the item i already bought. twice. when i get there, it says ive already purchased it (no way!) and brings me right back to where i was. click the option for the wolf again and it takes me back to the store. thats an endless loop.

       

      a couple times messing around we made it work and we both had the wolf, but i dont know what in the world we did and when we tried to copy it, it didnt work.

       

      im very frustrated. we both bought it on our own accounts but it doesnt even register that i, the second player, did. is anyone else having this problem and is there ANY way of fixing it before i throw my controller at the tv? that would be much appreciated.

       

      thanks

      Member
        • Test #1
          Re: Wolf skin only works for player one

          Greetings MaineiacJay,

           

          Thank you for the report! Infinity Ward and Sony are currently looking into this issue. In the meantime, if you can try to remove the download from your console, and attempt to re install it, and let me know if you are able to see the Wolf Skin.

           

          Thank you for your cooperation!

           

          ^CA

          ATVI Support

          Last Edited: Jan 29, 2014 7:26 AM
            • Test #1
              Re: Wolf skin only works for player one

              i have tried that on both accounts and it didnt work. also restarted plenty of times. as first player, i can get it, and my husband has no problem getting it when he is first player (which is always lol), its just the second player it doesnt seem to work for. but this is a known issue?

               

              thank you for your reply, i hope it is worked out soon, especially since it is a purchased item.

              Last Edited: Jan 29, 2014 10:21 AM