3 Replies Latest reply on Feb 17, 2014 11:03 AM by FlavaSprinkles RSS

    gem packs not received

      last night I purchased 3 of the $14.99 gem packs but only received the gems for one of them. need to know what I need to do to get refunded for the 2 packs that I didn't receive. I did double check with my bank and I was charged for all 3 packs. very frustrated about all of this!