0 Replies Latest reply on Mar 30, 2014 10:42 AM by Sparhawk1969 RSS

    Game reset after trying to visit a friends


      My Activate account is Sparhawk1969.


      My tablet is a Nexus 10.

      The problem occured around 6:45 AM (Eastern Daylight Time) on March 30, 2014.


      I try visiting a friend skyland kingdom. I got the message "An error occurred trying to visit your friend, Please try again later."


      Then back into the game, I get a bunch of old objectives poping up s(and some than cannot be done anymore - like clearing and island of rocks and tree, but the island was clear 12 hours ago). I log out of activate, reboot the tablet. Restart the game. The game start at level 1!!! I then reconnected to my Activate account. I am still at level 1!!!!


      I want my stuff back, I was 47% done at Level 25, most of 60 skylanders were at level 10. I dont want to restart again for the third time!!!!


      Anyway to restore a previous backup?