3 Replies Latest reply: Apr 22, 2014 7:59 PM by witnessfig RSS

    Game Progress Lost on save/restart - Moderators Help plz

      Hey Team,

       

      My game progress was lost after a 'save & exit'. When I returned to the game later, I can only access up to Federation Day (where I completed up through Atlas Falls on veteran) even though I have the achievements for completing missions through beating Atlas Falls on my Xbox live account (same as this login). I would like for the team to re-enable these missions for me so I don't have to re-complete 5+ missions which I've just passed.

       

      It has been very difficult getting to customer/tech support. I have sent an email over the weekend to support@activision.com (which was not listed anywhere on the website) as well as attempted to use the live chat option during business hours..... no luck.

       

      Moderators - help?