Somehow, my Skylanders Lost Islands game says I have an ACTIVATE account that I am not logged into, but when I try to retrieve my password using either of my e-mail accounts I would have used for the account, it says I do not have an account at all. How can I create a new ACTIVATE account with one of my valid e-mail addresses? The reason I am needing to do this is so I can try to link my save game to my iOS account. For some reason I went to purchase more gems last night and it says I cannot as the app was purchased under a "different itunes account", and I know I have never had a different itunes account, so I am trying to get them to link properly for in game purchases.
Thanks in advance for all your help.