For the last three weeks, I've been unable to access my Activate account from my Skylanders Lost Islands game. I uninstalled and reinstalled the game, ever hopeful that I wouldn't lose my progress. Unfortunately, I was kicked back to the start, all my progress lost, although all my friends are visible. I had reached level 29 with 40 Skylanders and 15 companions. I spent in the region on $50 on gems and wish stones. This isn't the first time I've had to restart the game - I had to create a new account as my previous account was fatally flawed for some reason. Please, please, please can someone restore my game - I worked damn hard to get reach level 29 and I'm not keen to have to start from scratch. Username: katekennedypan.